Question 1

How do I book?

Accepted Answer

To book, complete the information form and a team member will contact you via phone or email to confirm your booking. You will them be sent a invoice to pay the deposit. There is a $100 non-refundable deposit to reserve your date. You are also required to pay a refundable $50 damage deposit at least 24 hours before the party. The deposit will be returned within 3-5 business days if there are no damages. 
 
We encourage you to book at least 2 weeks in advance to ensure adequate time to prepare. If booking less than 2 weeks proir to the event date you will be charged a $50 rush fee.

Question 2

How long is the rental period?

Accepted Answer

A. The hire period ends at 10:00A.M. the day after the party unless otherwise stated. If you would like to enjoy your teepee party for a different length of time, please let us know.

Question 3

Do you charge a travel fee?

Accepted Answer

A. Yes.
21-35 Miles from 71203- $25
36-50 Miles from 71203- $50
51-75 Miles from 71203- $75
76-100 Miles from 71203- $100
101-200 Miles from 71203- $200

Question 4

What is your cancellation policy?

Accepted Answer

A minimum of 14 days notice must be given for requests to change the booking date. A minimum of 14 days is required to cancel the booking. When cancelling, you will be given an option to reschedule. If rescheduling is not an option or we are unable to agree on a new date, a refund will be issued minus the deposit. Bookings cancelled after 14 days, will result in a forfeit of the deposit.

Question 5

How much space do I need for the teepees?

Accepted Answer

A. Each teepee setup requires 3 feet in width, and 6 1/2 feet in length.  If you are unsure if you have adequate space please schedule a walkthrough of your home. There is a $25 fee for this service. A refund will not be given if there is inadequate space for the amount of teepees booked.

Question 6

How are your products cleaned?

Accepted Answer

All bedding and teepee covers are cleaned using hypoallergenic washing detergent after every use. All decorative items are disinfected and spot cleaned after every use.

Question 7

Can you stay and host the party?

Accepted Answer

We do not stay and host the party however, we ensure that everything is set up, just as you need it.

Question 8

Do you move furniture?

Accepted Answer

No, we are not responsible for moving your furnite. The space must be cleared prior to our arrival.

Question 9

How long does setup take?

Accepted Answer

2-4 Teepees- Approximately 1 Hour
5-8 Teepees- Approximately 2 Hours

Question 10

What do the children keep?

Accepted Answer

The children are only allowed to keep items that are personalized with their name.

Frequently asked questions

How do I book?

How long is the rental period?

Do you charge a travel fee?

What is your cancellation policy?

How much space do I need for the teepees?

How are your products cleaned?

Can you stay and host the party?

Do you move furniture?

How long does setup take?

What do the children keep?